Questions? Feedback? powered by Olark live chat software


Domestic Shipping

All packages are shipped with insurance with the appropriate carrier, whether via Toddy Gear shipping service or a customer-specified provider. COD shipments are not available. Special arrangements must be made to ship to PO Box; contact Toddy Gear.

Freight charges are added to the invoice. Toddy Gear will determine the best way of shipping if the shipping method is not specified. Third-party billing is available. Dropshipping is available at an additional charge of $10.00(V) per address. An Excel file with complete ship-to name and address information for each location is required for drop shipments to 3 or more locations. Note: All shipping address changes and corrections will be charged back to the distributor as additional billing. Freight services available. Toddy Gear cannot guarantee safe and timely delivery of freighted goods. The consignee is responsible for filing their claims.  

Handling Charges

A $3.75(V) per carton per order fee applies in addition to billed freight, including orders shipping on a 3rd party account number.


Claims concerning delayed merchandise must be made directly to the carrier. Toddy Gear's responsibility ceases once the merchandise is delivered to the carrier.

Returned Shipments
Freight carriers charge Toddy Gear for returned packages due to incorrect address information provided.  All charges will be assessed to the customer together with the original shipping charge unless the shipment was undeliverable by the fault of Toddy Gear.  The customer will be liable for any and all costs, charges, and fees incurred in returning, storing, or disposing of an undelivered shipment. 
3rd Party Shipments 
$10.00(V) Fee will be assessed. 
Drop Shipments 
$10.00(V).  Drop Ship list on Toddy Gear's template must be provided at least 5 days prior to the requested ship date to avoid any delays. 3rd party templates will not be accepted.

Palletized Shipments

For palletized shipments, an additional $20.00(V) is applied per pallet in addition to any packaging handling fees.


Production Order Shipping Fee

A minimum shipping charge of $25.00 will be invoiced on all orders shipping on Toddy Gears' preferred carrier. 



International Shipping

Receiving Party is responsible for any and all duties, taxes, and customs charges are a result of shipping Toddy Gear products internationally. For international shipments, it is preferred that a 3rd party account number is used. If a 3rd party account number is not available, Toddy Gear reserves the right to charge separately, up to 60 days after the shipment, any necessary taxes or duties incurred as a result of the shipment. All international shipments will be charged an additional $40.00(V) for administration and export documentation.